Refund policy

Return & Refund Policy

Thank you for shopping with ShopeetGadget. We value your satisfaction and aim to make your experience smooth and reliable. Please review our return and refund policy below.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

The item must be unused, in its original condition and packaging.
You must provide proof of purchase.

Customers are responsible for return shipping costs unless the product is defective or the wrong item was delivered.

To start a return, email us at shopeetgadget@gmail.com with your order number and reason for return.

Refunds

After we receive and inspect your return:

We will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5 to 10 business days.

If you do not receive your refund after this period, please first check with your bank or payment provider. If issues persist, contact us directly.